Yes, currently we can only deliver across the mainland of the United Kingdom.
Emails are blocked by various services and the best way to contact us is through whatsapp and Telegram application.
Orders paid before 10:00 will be dispatched same day
* except weekends and bank holidays
Delivery usually takes 2-5 working days after changing the order status to completed/shipped.
* in some cases, the time may be up to 10 days, depending on your location.
We do send our products from different locations of Britain separately to avoid full order seizure or theft. Please await rest part of your products in nearest days.
We highly recommend taking pictures of your order upon arrival to verify its accuracy and ensure there are no discrepancies.
We do kindly ask our clients to contact Support Service before posting a review, to find a solution in every particular case and avoid negative reviews
We do not provide order tracking number to clients, it is used only for internal purposes in case of order undelivered, seized, stolen by post worker, to perform investigation and replace order with new one.
However, if your order has not been delivered within the expected timeframe, please contact our support team via email or the telegram or whatsapp app to receive an update on your order.
Unfortunately at the moment, payments for orders cannot be made using credit or debit cards, PayPal, or wire transfer. Currently, we only accept cryptocurrency payments, specifically Bitcoin (BTC) and Litecoin (LTC).
Usually we try to deliver without sign on receiving , so that postman can put in mail slot. It depends also on quantity ordered.
Such an issues possible if order was underpaid.
We do kindly ask our clients to contact Support Service we will check payment and reply you back.
Based on the nature of cryptocurrency, you need to wait until it is confirmed and everything should be fine with it.
Absolutely! At GreenMart shop, we prioritize client privacy and anonymity. We do not retain, sell, transmit, or reveal any client-related information. Our primary payment option is cryptocurrency, facilitated through reputable payment partners. Additionally, we ensure discreet packaging for all orders, employing neutral vacuum-sealed bags without any scent or indication of parcel contents.
Payment for your order can be made during the checkout process. Our primary payment option is limited to cryptocurrencies, and you can use BitCoin (BTC) or LiteCoin (LTC) for the transaction.
Given the nature of cryptocurrencies, there is a 45-minute window for you to complete the funds transfer to our wallet. Within this period, the cryptocurrency rate will be locked in for your order. Failure to initiate the transfer within this timeframe will result in the cancellation of your order.
Visit our Check order status page at the top of the webpage.
In order to safeguard our customers’ privacy, all orders are vacuum-sealed in odor-proof bags, ensuring discreet delivery and pristine condition upon arrival. Parcels do not feature any reference to the sender’s identity or the shop name, nor do they indicate the contents. There are no logos or text referencing “Cannabis” on the package. We employ top-tier stealth techniques such as Mylar bags and anti-dog spray.
While 99% of our orders reach their destination successfully, there remains a slight possibility of them being lost, intercepted, stolen, or seized. In such instances, we monitor the tracking number, and if there is no update within seven calendar days, we proceed to issue either a replacement or a refund.
We do not accept returns under any circumstances, as this would compromise our privacy policy. However, we will provide substitute items if the ones you received are faulty, have issues, or are lost during delivery.
This scenario may occur because major email providers often block emails from websites related to cannabis. In such cases, to receive an update on your order, please reach out to our support team either through the email form or Through whatsapp and telegram.
This scenario may occur because major email providers often block emails from websites related to cannabis. In such cases, to receive an update on your order, please reach out to our support team either through the email form or Through whatsapp and telegram.